April 1, 2018

FAQ

Frequently Asked Questions

How much does it cost to hire a bin?
We have different prices for different sizes. Prices are inclusive of all costs and GST. Click here for an instant quote or call us on 0418 917 829

What size bins do you have?
We have six different sizes ranging from 2 cubic metres to 10 cubic metres.

Whether you are doing a spring clean-up, remodelling your home or landscaping, call Skippy Bin Hire and we will provide you with skip bins that are appropriate for the size of your rubbish. With our services, you do not have to worry about loading up trailers and making trips to the rubbish dump. Listed below are the ideal residential skip bin hire sizes for your rubbish removal needs:

2m³ – This skip bin size is ideal for small, domestic clean-up projects. Its capacity is equivalent to one and a half trailer. Hire this skip bin if you are doing single room renovations or spring cleaning.

3m³ – Hire the 3m³ skip bin size if you are doing a backyard clean-up or you are moving to another house. It can carry rubbish about the same amount as two trailers or 18 wheelbarrows.

4m³ – This skip bin size can accommodate rubbish about the same amount as three to four trailers. Hire this skip bin when you are renovating several rooms or you are cleaning out your garage.

6m³ – If you have a bigger residential rubbish removal project like a demolition, then this larger skip bin size is ideal for you. It has the same capacity as 40 wheelbarrows or five trailers.

We also have skip bin sizes 8m³ and 10m³, if you ever need bigger ones.

What is the hire period for a Skip Bin?
We offer 2 standard hire periods of either 4 or 7 days.

To ensure you have full use of the bins, we do not count the delivery date nor removal date on our hire periods. This means if you hire a bin for 4 days with deliver on a Monday, we will arrange to have that bin removed on the Saturday.

Please note we do not undertake services on Sundays or public holidays. If your service date occurs on one of these days, it will postponed until the next business day.

How long will it take to have my bin delivered?
Standard delivery times are Monday to Friday 7:00am – 3:00pm. Saturday 7:00am – 12pm Midday. Orders are generally processed by 4:00pm of the business day immediately prior the bin service date, subject to availability.

Can I have it picked up earlier than the standard hire period?
If you require the bins to be removed earlier, this can be requested, however you will not receive a refund (or partial refund) for having the bin removed earlier.

How do I pay for the bin?
You can pay the driver with cash or cheque on delivery, or by credit card over the phone when placing the order. We don’t actually debit the card until the morning of delivery, or Friday afternoon if your bin is being delivered on a Saturday. We accept Mastercard or Visa.

You can arrange to pay by EFT as long as we receive payment prior to the day of delivery.

What can I put in the bin?
You can have any mix of rubbish in our 2 cubic metre to 10 cubic metre skip bins. Weight is not an issue in these size bins.

Materials that cannot go into our bins unless especially arranged are: asbestos and other hazardous materials, supersix fencing, vehicle tyres, food waste, liquid of any type whether in container or not, oil or paint tins with liquid still in them, vehicle batteries, gas cylinders, organic materials such as food waste, plants, trees, leaves and etc.

How much can I put into the bin?
There are no weight restriction, however, there can be no waste that protrudes (Sticks out of) the bin. This means the waste should not exceed the top of the bin.

Where the bin is being field with sand, there is a sand fill level specified on the bins which is approximately 100mm to 200mm from the top of the bin.

If the bin is overloaded, we are prevented by law from removing the bin with the excessive content. The driver may then decide to leave the bin on site or attempt to remove the excessive waste to allow him to remove it safely.

While our drivers will try assist where possible, for OH&S and Chain of Responsibility reasons, there is no compulsion for our drivers to remove the excessive waste. It is your responsibility to ensure the bin is presented in a manner which is it safe to remove from site.

Do you do same day delivery?
If you call the office first thing in the morning, and it is possible to get the bin to you of course we will. However, it is always best to try and place your order at least the day before to avoid any disappointment.

What days do you deliver?
Delivery days are Monday through to Saturday.

What do I need to do or prepare before my skip arrives?
Please remember these vehicles are heavy, so choose a location which has little or no traffic, is easily accessible and will not damage the floor or surrounding area. Ensure there are no overhanging tree branches or power lines.

Any gates must be left unlocked and ensure your pets are not a threat to themselves or our drivers.

Please check with your local council for any permits where you wish to place a skip bin on a verge as some councils may issue a fine for contravening their by-laws.

Please note, we take no responsibility or liability for placing a skip at the location specified by you. your choice in location, including any damage that occurs.

Do I need to be home when the bin is picked up or delivered?
No. If you have properly paid your account and specified the exact location you will not need to be home.

If I have a bin placed on my driveway, will it get damaged?
We strongly recommend against placing a bin on a driveway if you are concerned about any type of damage that could occur. Accordingly, we take no responsibility for damage to a driveway if we are instructed to position the bin there.

Can I move the skip bin?
When we come to site we will place the bin in the position requested and if this is not possible, we will place the bin in the best position to ensure the safety of the public and security of the bin.

Damage and injury may occur if you attempt to move the bin. If you would like to move the bin, please contact our office. Call out charges may apply.

Do you recycle?
Yes we do. We sort your rubbish at one of our transfer stations to extract recyclables.

Do your bins have a ramp?
Yes, our 2 cubic metre to 10 cubic metre lift on bins have a ramp for easy wheelbarrow access.
Our 10m³ hook lift bins have rear doors so you can walk in to the bin which is often convenient if you want to carry and place material, rather than throwing it in.

What are your terms and conditions?
You can check out our Privacy Policy or Terms of Service from here. If you have any questions about them, please don’t hesitate to contact us.

If you have any other questions about Skippy Bin Hires services and operations, call  Today!

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